Cookies & Privacy

Terms & Conditions

Cookies & Privacy

Accessibility

 

Knox design The Balearic's Premier Online Interior Design Store and we protect your privacy and security... 

and it's important to us that you feel as safe and comfortable as possible using our site

what information do you have on me? 

There is certain information we collect from you when you place an order with us, including [but not limited to]:

We need this information to process your order, check your payment method, process your payment and for fraud detection. In common with all internet businesses, if we are requested by the police or any other regulatory or government authority investigating suspected illegal activities to provide your Personal Information and /or User Information, we are entitled do so.

what can you see when I am on your site?

When you shop on our site we can also see the URL you came from, your IP address, your browser type and what country and telephone area code that your computer is situated in.

how do you protect my privacy and security?

We take your privacy and security very seriously. Our site is built using state of the art encryption software and a secure server to store the personal information you give us as well as the details of each contract or order you place. This information can also be accessed by you anytime via your secure customer login in the "My Account" area of the website and you can contact us at any time to review, block, delete or correct the information we hold on you.

Our general Terms and Conditions are readily available in the Customer Service Section of the website please e-mail us at knox@knoxdesign.net if you would like a copy of these sent to you.

We adhere to the requirements of the Spain Data Protection Legislation [The Data Protection Act 1988]

We work with an authorised third party credit processing company who are fully PCI compliant. For secutiry reasons, we do not store any of your financial or credit card information in our own systems.

will you send me lots of  junk mail?

When you register or create a shopping account we will add you to the Knox design customer database so that you can receive information from Knox design by e-mail or telephone. This info could be about products, promotions or special offers that we feel may be of interest to you. We want to be sure you want these and they are relevant to you. In the event that you do not wish to be contacted for such purposes, there is a one click unsubscribe button on each email. You can also unsubscribe from our contact list at any time by e-mailing us at knox@knoxdesign.net with the word "unsubscribe" in the subject line. Similarly if you are at all unsure about the information we hold on you please feel free to email the customer services team at knox@knoxdesign.net.